Refund policy

If you are not completely satisfied with your Koh Woman order, you may return it within 14 days of receiving your order and will be issued Online Store Credit for the paid value of the item/s returned.

We do not offer refunds for change of mind purchases or incorrect decision/fit

SALE ITEMS CANNOT BE EXCHANGED OR REFUNDED

We do not accept change of mind returns for sale items - This includes fit.

If you would like to exchange your full priced item/s for a different size or item, your credit may be used to purchase this.

HOW TO RETURN AN ITEM - CHANGE OF MIND

Returns classified as change of mind must be returned in original condition:

In saleable condition; in their original packaging with tags intact
Unwashed, unworn and undamaged

Please take care when trying on your order to not get makeup, deodorant or perfume on the garment as this can affect the eligibility of your return.

On the rare occasion that a return is rejected, the decision is final and is non-negotiable.